FAQ

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  • There are various categories of Material Handling Equipment which we offer to our clients that are to a range of industries and a range of applications that it has evolved into a wide range of configurations and designs each with specific benefits and abilities.

    We offer the following MHE:

  • Jay Equipment & Systems have a wide range of quality Material Handling Equipments which are manufactured in INDIA conforming to european standards. Our manufactured products are being supplied throughout India and are being exported to more than 20 countries worldwide, and offer our customers a standard and customised solutions as per their needs. Our excellent after sales support with wide service network and trained engineers to provide better service to clients and a commitment for min. 10 YEARS of spares availability for all JAY manufactured products. Thereby guaranteeing customer satisfaction and value.

  • A counterbalance Forklift operates a counterbalance weight design with a weight at the rear of the truck, off-setting the load to be lifted at the front. These trucks are used in many storage, warehouse and distribution systems where they carry out loading, stacking and horizontal transport functions. Ideal for use where stock is transported on pallets as the forks extend from the front of the counterbalance trucks, meaning the truck can be driven up to the exact location of the load. This makes their operation straightforward and less challenging.

  • The Hydraulic Pallet Truck is without any doubt the most basic, yet essential, tool in materials handling. Also known as a hand pallet truck they are used to lift and move pallets and are simple to operate. The front wheels are mounted inside the end of the forks and as the hydraulic pallet truck is raised, the forks are separated vertically from the front wheels forcing the load upward until it clears the floor, enabling the truck and its load to be moved. There are various types of hand pallet trucks available for all types of applications and they are used widely in warehouses, factories, shops and airports.

  • Electric Pallet Trucks, also known as Electric Pallet Trucks or Powered Pallet Trucks are power-driven to allow lifting and moving of heavier and stacked pallets over longer distances. Electric pallet trucks are used essentially for horizontal movement of pallet-loads which makes them ideal for large spaces and warehouses. They are easy to manoeuvre, safe, and simple to operate and require little maintenance. They operate in a similar manner to hydraulic pallet trucks, the operator slides the forks into the pallet to allow for load bearing. The difference being that the lifting of the load and full truck movement is powered by an electric AC motor which is located within the machine itself. Several electric pallet truck models offer a platform for the user to stand on, either as a fold down or permanent feature.

  • Electric Stackers are very similar in look and construction to Manual or Semi Electric Stackers but with the addition of a high lift mast and large batteries, which allows the load to be moved vertically to greater heights. They are used for horizontal movement of pallet-loads and for vertical stacking. Electric Stacker trucks have three basic movements – luffing (vertical movement using a mast powered by hydraulic cylinders); travelling distances and slewing (rotation of the stacker around its central axis to align or place the pallets where required.) We offer a complete range of pedestrian, platform, and stand-on and electric stackers, with travel distances from 10 to 50 meters plus, lifting capacities up to 2.0 tonnes, and up to 6.7m high.

  • Order Pickers are available in low and high level formats. Low level order pickers are used for picking at floor and low racking level heights whereas high level order pickers generally work from heights of 5.5m up to 8m. With a centralised standing platform the operator can move around the area quickly and efficiently retrieving goods. Order picking machines are normally used in narrow aisle applications which have very high storage density. We supply order pickers for every single warehouse application and they are specifically designed with operator comfort and safety in mind.

  • Electric Reach Trucks are one of the most popular warehouse equipment and are used in any warehouse application where large storage density or fast storage and retrieval of goods are required. Reach trucks have a moving mast and narrow chassis and are specifically designed for pallet storage and working in narrow warehouse aisles. The mast extends away from the main body, usually with a sliding mechanism, meaning they can reach easily into the racking and lift up to great heights within the warehouse environment. The load is carried partly within the footprint/body of the reach truck while being transported, which is why they are able to work in narrower aisles than counterbalance machines. Reach Trucks are generally fitted with high capacity batteries so they are capable of intensive use in various applications. Along with the great lift heights, a Reach Truck can offer increased storage capacity and will also take greater weights to height than an equivalent capacity counterbalance truck.

  • Lift Trucks come with varying masts depending on what height is needed to be reached. If the primary use for the lift trucks is loading and unloading transportation, then the truck may not need much height at all; however if within a warehouse the shelves are of a certain height, e.g. 5m, the reach of the lift truck required will be 5.3m.

    Masts come in various configurations as follows:

    Single mast – It is a mast with only a single stage. The mast is fixed and carriage rise alone. It is built in different sizes to meet various lift heights.

    Telescopic mast – It is a mast with a double stage i.e two channels, is a two stage mast consisting two channels one inside the other. The mast and carriage will lift simultaneously in this case. Also the version of the telescopic mast is with free lift. With free lift cylinder is the first stage, raising the carriage to the maximum height of fix mast before the inner mast channel extends. When fully extended the main lift cylinders raise the inner mast channels.

    Triple mast – It is a mast which has three stages, with two inner mast channels and a free lift cylinder. The advantage of this mast is reduced overall lowered heights with increased maximum fork heights. They are one of the most popular mast types, simply because they can perform a variety of functions like loading and unloading vehicles in addition to lifting to higher lift heights.

  • Proper maintenance of your industrial Lift Truck batteries is an important part of keeping your warehouse operations running smoothly. When a Lift Truck battery is down, that usually means one of your Lift Trucks is down and you are losing productivity.

  • To find out the nearest place to you to get your MHE repaired or serviced please contact your JAY MHE dealer by visiting our Find Dealer/Network section.

  • To find out more about parts for JAY MHE and who supplies them near to you, please contact your local JAY dealer or JAY representative. Please visit our Find Dealer/Network section.

  • Our most MHE’s are manufactured at our factory at Vasai, near Mumbai, Maharashtra to the highest quality standards.

  • We are certified for an quality management systems of ISO 9001:2015, environmental management system ISO 14001:2015 and for occupational health & safety management systems OHSAS 18001:2007.